Knowledge Base
General
What is Running Account Authorization(RAA)?
As per SEBI(Securities and Exchange Board of India) circular number MIRSD/ SE /Cir-19/2009 dated on Dec 03, 2009, To ease the process of frequent Pay-In and Pay-out after an investor Client sells the stocks, SEBI implemented a norm called Running Account Authorization(RAA). With this norm, the stock broker should settle the amount to investor client within 24 of working day. By giving authorization to Stock broker, The stock broker can able to retain the margin amount in investor client’s trading account. The validity of RAA is either 30 days or 90 days which is opted by investor client.
Quarterly, RAA, Running Account Authorization, Settlement
What is a Maturity Date?
Maturity date refers to the final date for the payment of any financial product when the principal along with the interest needs to be paid to the investor by the issuer.
What are all the taxes and statutory charges incurred in Trading?
Securities transaction tax (STT), Commodities transaction tax (CTT), Goods & services tax (GST), SEBI charges, Stamp Duty, Exchange transaction charges, clearing charges etc.
How can I check my Adhaar and Pan Link status?
Please visit following URL https://www.pan.utiitsl.com/panaadhaarlink/forms/pan.html/panaadhaar to check your Aadhaar and PAN Link status and enter your correct PAN number and Date of Birth followed by Captcha.
What is contract note?
The contract note is the legal record of any trade made by a stockbroker on a stock exchange. It confirms the trade conducted on a specific day, on the client’s behalf, performed on a stock exchange like BSE, NSE, MCX etc.
How to link my PAN number with Aadhar?
You can link your PAN with Aadhaar by following process: Open the Income Tax e-filing portal – https://incometaxindiaefiling.gov.in/ Register on it (if not already done). Your PAN (Permanent Account Number) will be your user id. Log in by entering the User ID, password and date of birth. A pop up window will appear, prompting you to link your PAN with Aadhaar. If not, go to ‘Profile Settings’ on Menu bar and click on ‘Link Aadhaar’. Details such as name date of birth and gender will already be mentioned as per the PAN details. Verify the PAN details on screen with the ones mentioned on your Aadhaar. Pls. note that if there is a mismatch, you need to get the same corrected in either of the documents. If the details match, enter your Aadhaar number and click on the “link now” button. A pop-up message will inform you that your Aadhaar has been successfully linked to your PAN. You may also visit https://www.utiitsl.com/ OR https://www.egov-nsdl.co.in/ to link your PAN and Aadhaar.
What is Margin Call?
A margin call occurs when the value of an investor’s margin account falls below the broker’s required amount. This may be due to increase in margin by exchanges during volatility.
How to apply for Aadhar?
Please visit the website https://uidai.gov.in/ for applying for Aadhar. Locate the enrolment center near you. Book an appointment. Download the New application form. Fill the application form. Attach the required proofs. Submit at the enrolment center during the appointment.
What are all the major investment types?
There are various types of investments: stocks, bonds, mutual funds, index funds, exchange-traded funds (ETFs) and options etc.
What is realized Profit or Loss?
A realized profit or loss occurs when an investment is actually sold for a higher or lower price than where it was purchased.
What is a Trading Account?
A trading account is used to purchase and sell shares in stock markets or Commodity Markets.
What are the main asset classes available for investment?
Shares or equities Fixed Income Bonds Property or Real Estate Investment Commodities (Gold, Silver, Copper etc) Futures
What is unrealized Profit means ?
An unrealized profit is a potential profit that exists on paper, resulting from an investment. It is an increase in the value of an asset that has yet to be sold for cash.
What are the account opening services provided by Maitra?
Trading Account DEMAT Account
What is investment?
Investment means owning an asset or an item with the goal of generating income or to build wealth and save money from the earned income for appreciation.
What is leverage trading?
Leveraged trading is also known as margin trading, margin finance or trading on margin, allows you to open a trading position with a broker using a small amount of capital in order to take a much larger position in the market.
What are the accounts required for trading?
Trading Account DEMAT Account
What is the basis of investing?
The basis of investing is to multiply our savings over the period of time (Long Term) based on research and analysis. A research or analysis of a Company’s balance sheet helps in knowing its market, management team, Financials, Cash flow before investing in it. The research on supply and demand of a produce helps in investing in a commodity.
What is mean by Intraday Trading?
Intraday trading refers to buying and selling of equities or stocks during the trading hours of a given day without taking delivery in one single session.
What are the exchange trading holidays?
What are all the types of Equity or shares?
Various types of equity share capital are authorized, issued, subscribed, paid up, rights, bonus, etc. The expression of the value of equity shares are in terms of face value or par value, issue price, book value, market value, intrinsic value, stock market value etc.
What kinds of risks do participants face in the financial market?
Different kinds of risks faced by any participants in financial markets and few of them are mentioned below: a) Credit risk b) Market risk c) Liquidity risk d) Legal risk e) Operational risk
What are the penalties levied in NSE?
Please refer to the penalties link at https://www.nseindia.com/products-services/equity-market-penalties
What are all the types of Equity or shares?
Various types of equity share capital are authorized, issued, subscribed, paid up, rights, bonus, etc. The expression of the value of equity shares are in terms of face value or par value, issue price, book value, market value, intrinsic value, stock market value etc.,
Account Opening
Bank Account Details for Client Fund Transfers.
| S.No | Bank Name | Branch Name | Account Number | IFSC Code |
|---|---|---|---|---|
| 1 | HDFC BANK LTD | ITC Centre, Anna Salai, Chennai | 00040340006749 | HDFC0000004 |
| 2 | STATE BANK OF INDIA | Shastri Nagar, Chennai | 32494406432 | SBIN0007106 |
| 3 | ICICI BANK LTD | Shastri Nagar, Chennai | 603305017157 | ICIC0006033 |
What are the proof documents required to open an Account for Partnership Firm Offline?
Passport size Photo of the partners – 1 No Id Proof and Address proof of the partners. ID Proof of the firm – Pan Card – 1 Copy Address Proof of the firm (GST registration copy along with Partnership deed agreement ) – 1 Copy Latest 6 Months Bank Statement of the firm Cancelled Cheque Leaf of the firm.
What are the proof documents required to open an Individual Account Online?
The following documents are required to be uploaded into our system during the Account Opening Process. Scanned Copy of PAN CARD Income Proof pdf. Scanned Copy of AADHAR Linked to your Mobile Number. Scanned Copy of Photograph. Scanned Copy of Cancelled Cheque. Computer / Mobile with WEBCAM and MIC for IPV.
How to Open an Account Offline?
To open an account offline please fill in the form at our website maitracommodities.com and our representative will reach out to you to assist you in account opening or call us at 044-45630555. Alternatively download the offline application form from our website – https://maitrawealth.com/wp-content/uploads/2025/07/Nse-Mcx-KYC-individual.pdf Print the PDF documents, fill it up and sign in the required spaces. Attach all the required proof documents with signatures. Courier the forms to the below address Maitra Commodities Pvt. Ltd 17/1, Visweswarapuram Street, Alwarpet, Chennai – 600018.
How to open an account online with Maitra?
To open an account visit our website www.Maitracommodities.com and click on the button OPEN AN ACCOUNT or alternatively click on the link http://kyc.maitracommodities.com
How long does it take to open an Account and trade at Maitra?
From August 1’st 2021 as per SEBI if account should be allowed to trade the next working day if the client details are uploaded to the exchanges before 5:00 PM. If the details are uploaded after 5:00 pm it will be activated after 1 working day.
Who is a minor?
A minor is a person who is Less than 18 years of age.
Is there any account opening charges to pay to Maitra for minor demat/trading account open?
No account opening charges for minor account open.
Who should fill and submit minor KYC forms along with proofs?
Whether it is an online KYC submission or physical KYC submission, guardian of the minor should fill the account opening forms and submit with required documents/proofs.
Is it necessary to open a separate trading and demat account in guardian's name at the time of minor account open?
Yes, It is necessary to open a separate trading and demat account in guardian’s name at the time of minor account open.
What are the documents required for opening a minor demat / trading?
Submit the following documents to complete the account opening process: Filled in KYC form (In case of physical KYC submission) Minor PAN card copy, attested by the guardian Birth Certificate of minor. Self attested guardian PAN copy. Aadhar copy of the minor, attested by the guardian. (The Aadhar should have a mobile number linked for OTP validation.) Proof of a bank account in the minor’s name. ( cancelled cheque leaf or passbook front page) Self attested guardian’s Aadhar copy. (A mobile number linked to this Aadhar to complete the e-sign on behalf of the minor, in case of online account open) Photograph of Minor and guardian ( 3 Photo sets – in case of physical form submission). Copy of Court order for appointment as guardian (if applicable).
How can I open a minor demat / trading account with Maitra?
One can open as a guardian on behalf of your minor child through online process or by submitting filled in KYC form along with proofs.
Is it Mandatory to provide Bank account in the name of Minor at the time of account open?
Yes, It is mandatory to provide Bank account details in the name of minor at the time of account open.
Can a minor's demat/ trading account be continued when he/she becomes major?
Yes. A minor’s demat/ trading account can be continued when the minor becomes major. However, on attaining majority, the erstwhile minor should confirm the balance in his/her account and he/she has to complete formalities as are required for opening a demat/ trading account to continue in the same account/s.
Whether the natural guardian and the minor are required to comply with know your client (KYC) norms at the time of opening demat/ trading account for the minor?
Yes. The guardian and the minor have to strictly comply with the applicable KYC norms.
Can buying and selling of securities be done in minor's trading account?
A minor cannot enter into a contract with a stock broker to purchase or sell any security. However, a trading account in the name of a minor can be opened only for the sole purpose of selling of securities possessed by the minor in the manner specified above.
Can a trading account be opened in the name of a minor?
Yes, trading account can be opened in the name of the minor only for the sole purpose of sale of securities which minor has possessed by way of investment in IPO, inheritance, corporate action, off market transfers under the following reason: Gift / Donation Transfer between family members Implementation of Government / Regulatory Directions or Orders However, such an account will be operated by the natural guardian till the minor becomes a major.
Can a minor buy stocks in secondary—market?
No, buying is not allowed by Minor in his/her trading account in secondary market.
What is the purpose of opening a Demat account in the name of minor?
The main purpose of opening of a Demat account in the name of minor by Guardian ( Guardian has to be the father or in his absence mother. In absence of both, father or mother, the guardian can be appointed by court ) is to create a corpus for his / her future ie., for Higher education, Marriage etc., by investing in Equity stocks, IPOs, Gold Bonds and Mutual Funds /SIPs.
Can a demat account be opened for a minor?
Yes. Demat account can be opened in the name of a minor. The account will be operated by a guardian till the minor becomes major. Guardian has to be the father or in his absence mother. In absence of both, father or mother, the guardian can be appointed by court.
What are the proof documents required to open an Individual Account Offline?
Passport size Photos – 3 No’s ID Proof – Pan Card – 1 Copy Address Proof (Driving License /Voter ID / Aadhaar Card / Passport ) – 1 Copy Latest 6 Months Bank Statement Cancelled Cheque Leaf
What are the proof documents required to open an Account for Partnership Firm Offline?
Passport size Photo of the partners – 1 No Id Proof and Address proof of the partners. ID Proof of the firm – Pan Card – 1 Copy Address Proof of the firm (GST registration copy along with Partnership deed agreement ) – 1 Copy Latest 6 Months Bank Statement of the firm Cancelled Cheque Leaf of the firm.
What are the proof documents required to open an Account for Corporate Firm Offline?
ID Proof of the Corporate body – Pan Card – 1 Copy Address Proof of Corporate body (GST registration copy along with MOA and AOA ) – 1 Copy Latest 6 Months Bank Statement of Corporate body Cancelled Cheque Leaf of Corporate body.
KYC
What is KYC?
Since the year 2004, RBI or India’s Reserve Bank has made it compulsory that all Indian financial institutions, banks, and other financial organizations verify both the identity and address of all customers who are to carry out any kind of financial transactions with them. To do so without too many logistical inefficiencies, the KYC process was introduced by the RBI as the only mode of verification. Hence, KYC meaning to ‘know your customer’ is an effective way to streamline the process of verifying the authenticity of one’s customer.
Why is KYC important?
One of the main reasons why KYC is important is that it is to ensure that financial bodies are not being used to carry out money laundering activities of any kind. Money laundering typically happens unbeknownst to the financial authority whose platform is being used for such activities. With KYC online verification and offline KYC authentication in place, banks can catch any potential money laundering rings. Another reason why KYC is important is that there are many non-individual customers that use financial services like trading, mutual fund investment, and more. With KYC, banks, and financial institutions, and brokerages, among others have the right to verify the legal status of that entity. This can include cross-checking their operating address and verifying the identities of their beneficial owners and authorized signatories. In addition to learning whether these companies are authentic, the KYC process also requires that one detail the nature of their employment as well as the business carried out by the customer. This information is also useful in verifying how authentic the individual and/or company is. Before all this information is provided, the KYC verification mandates that one cannot open a bank account, trading account, demat account, or any of the like.
What is IN-Person KYC?
IPV is a process where the financial intermediary (broker, mutual fund and distributor) verifies the client and his documents in person, as mandated by SEBI. Traditionally IPV was done physically where an employee of the intermediary would visit and verify but now it is done online via video conferencing.
What is Aadhar-Based KYC?
Aadhaar based e-KYC (electronic-Know Your Customer) offered by the Unique Identification Authority of India (UIDAI) can be used voluntarily by Aadhaar card holders as a means to authenticate and establish their identity, if they so desire/consent. The Electronic Know your customer or e KYC is the way of resident authentication which allows the residents to submit it as an address proof electronically to banking companies. Aadhaar based e-KYC provides this information electronically, negating the need for physical document submission. Under the existing system, the UIDAI has made provision for both Aadhaar Authentication and offline verification/ paperless-offline e-KYC
What are the types of KYC?
Aadhar-Based KYC. In-Persion Verification KYC.
What are the documents required for opening a minor demat / trading?
Submit the following documents to complete the account opening process: Filled in KYC form (In case of physical KYC submission) Minor PAN card copy, attested by the guardian Birth Certificate of minor. Self attested guardian PAN copy. Aadhar copy of the minor, attested by the guardian. (The Aadhar should have a mobile number linked for OTP validation.) Proof of a bank account in the minor’s name. ( cancelled cheque leaf or passbook front page) Self attested guardian’s Aadhar copy. (A mobile number linked to this Aadhar to complete the e-sign on behalf of the minor, in case of online account open) Photograph of Minor and guardian ( 3 Photo sets – in case of physical form submission). Copy of Court order for appointment as guardian (if applicable).
How can I open a minor demat / trading account with Maitra?
One can open as a guardian on behalf of your minor child through online process or by submitting filled in KYC form along with proofs.
Is it Mandatory&provide Bank account in the name of Minor at the time of account open?
Yes, It is mandatory to provide Bank account details in the name of minor at the time of account open.
Whether the natural guardian and the minor are required to comply with know your client (KYC) norms at the time of opening demat/ trading account for the minor?
Yes. The guardian and the minor have to strictly comply with the applicable KYC norms.
Trading
What is Futures or Derivatives ?
Futures are derivative financial contracts that obligate the parties to transact an asset at a predetermined future date and price.
What is staggered delivery period?
The staggered delivery period is the period beginning a few working days prior to expiry of any contract and ending with expiry, during which sellers/ buyers having open position may submit an intention to give/ take delivery.
What is a forward contract?
In a forward contract, two parties agree to do a trade at some future date, at a stated price and quantity. No money changes hands at the time the deal is signed.
What are various types of derivative instruments traded at NSE?
There are two types of derivatives instruments traded on NSE; namely Futures and Options. Options are of two types – Calls and Puts options. Further the Options are classified based on type of exercise. At present the Exercise style can be European.
What are various products available for trading jn Futures and Options segment at NSE?
Indices like Nifty 50, CNX IT Index, Bank Nifty Index, CNX Nifty Junior, CNX 100 , Nifty Midcap 50, Mini Nifty and Long dated Options contracts on Nifty 50. and Individual stocks. Please verify NSE web site to get latest list.
What is the Expiration Day?
It is the last day on which the contracts expire. Futures and Options contracts expire on the last Thursday of the expiry month. If the last Thursday is a trading holiday, the contracts expire on the previous trading day. For E.g. The July 2021 contracts mature on July 29th, 2021.
Software
How to Cancel BUY/SELL order using Maitra XTS software?
From the Menu bar, Click Order and Trades, Order Book(F3), Make sure Display All Open Box is ed. On Open orders window, the order you want to cancel and click the “Delete icon” on top left corner. or Right click the order and click Delete order option(Del). Check whether the order was deleted or not from Order Book window.
Cancel orders, Maitra XTS Software
How to open the chart for the ed scripts using Maitra XTS software?
From the Market watch, the script you want to see the chart. Right-click the symbol/script, the “Open Chart” option. Chart will open as a Tabbed document in other window. To fix the tool bar along with the chart, hover the cursor on the chart, Right-click and give Show Toolbar. For having Vertical, Horizontal and Cross-hair on the chart, Right click on the chart -> click Settings -> Appearance -> Check the box you want for Horizontal, Vertical gridlines. To watch the chart along with “Market watch”, hover the cursor on the Chart Tab, Right click and “Floating”, now chart window opens separately. Resize the chart as per your need. If you don’t want the chart click the cross-mark on the chart.
Chart Settings, Maitra XTS Software
How to Customize/Change existing Settings in Maitra XTS software ?
Preferences from Menu bar. And click User Settings. Appearance and Font and change the fonts and its size. Click General and check the box for Display Account Name. Market Watch, click Fonts and change the size if needed. click ok. If your Buy/Sell window is not closing automatically after placing orders, then go to User settings, Order, orders, click the box (Close order entry dialog box after placing order) If you want MIS or NRML as default in Buy/Sell window, then go to Preference, User settings And Click Order, Check what is in Product Type, if you want MIS by default, MIS and change it. If you want other Client IDs in Buy/Sell order Dialog box, prefix and enter the code you want by default. Then click Ok Twice.
Existing Settings, Maitra XTS Software
How to check Top Gainers and Top Losers details using Maitra XTS software?
After Logging into XTS software, Scanners and click Top Gainers and Top Losers option. New window will open, the exchange segment as NSECM or NSEFO, and change the options (Gainer/Losers, NIFTY/BANKNIFTY)based on your requirements.
Maitra XTS Software, Top Gainers, Top Losers
How to Modify BUY/SELL order using Maitra XTS software?
From the Menu bar, Click Order and Trades, Order Book(F3), Make sure Display All Open Box is ed. On Open orders window, the order you want to modify and click the “Pencil icon” on top left corner. or Right click the order and click Modify option(Shift+F2). Modify the rates you want and click Modify Button. Check the Modified rates in Order Book window.
Maitra XTS Software, Modify orders
How to rearrange the columns in Market watch and save it permanently in XTS software?
After logging into XTS, Market watch window will appear. Hover the cursor on script’s Menu bar and Right click and Reposition columns. Right side options are already existing option in market watch and left side are already available for spares. Move the options from Right side to left side by ing the options and clicking the left side double arrow mark. Keep the options you want in right side and move rest of the options to left side. Click Ok and give Ctrl+M to save the Market watch window. If you want to fit the columns as per your need, Try “Fit to Window”, “Fit to Data”, “Fit to Header” options by right-clicking the script menu bar.
columns, Market watch, reposition
How to Add/Remove Columns in Market watch Order Book Trade Books Admin positions and RMS Limit in Maitra XTS Software?
After logging into XTS, Market watch window will appear. Hover the cursor on script’s Menu bar and Right click and Reposition columns. Right side options are already existing option in market watch and left side are already available for spares. Move the options from Right side to left side by ing the options and clicking the left side double arrow mark. Keep the options you want in right side and move rest of the options to left side. Click Ok and give Ctrl+M to save the Market watch window. If you want to fit the columns as per your need, Try “Fit to Window”, “Fit to Data”, “Fit to Header” options by right-clicking the script menu bar.
columns, Market watch, reposition
How to change Existing Password and Pin in Maitra XTS software?
Click File from Menu Bar and change Password. New window will come, enter your old password in old password box. Give New password and confirm Password which you have not given for last 5 times. Click Ok to save the password. Now password is changed successfully. To change the Pin, Click File from Menu bar, Change Pin. Enter your current Pin numbers and replace with New Pin and Click OK. Now Pin is changed.
Maitra XTS Software, Paasword change, Pin
How to Login into Maitra XTS Software?
Open Maitra XTS software, Enter your client ID and click GO. Next window will appear, Enter your password. After entering your Password, click the square box and click Login. If you entered correct password, Next page will come. Here, Enter the Pin number which you already set for your account. Click Next, Next page will come. Click Next. That’s all.
Login, Maitra XTS Software
How to add new group in Maitra XTS software ?
Login into Maitra XTS software. Click Market from Menu bar and Group settings. In Group Name Box, Enter any group name and click add new. New group is added now. Click save groups and give Yes. Now the segments in script bar and search the script you want, the expiry date you want and click enter. That’s all New Script is added. Like this, you can add more scripts.
Add groups, Maitra XTS Software
How to install Maitra XTS Android app in my mobile?
Download and install Maitra Smart XTS Android app in your mobile: Maitra Smart XTS. Android, app, Maitra Smart XTS, mobile, XTS
How to install Maitra XTS software in my system?
Visit the following URL : https://www.maitracommodities.com/downloads Softwares Tab. the Maitra XTS Software Installation PDF for your reference. If you face any issues in installing the software. Please contact HO.
install, PC, software, system, xts software
How to download Maitra XTS Software 32 or 64 Bit
Visit the following URL : https://www.maitracommodities.com/downloads Softwares Tab. Based on your System type whether 32 or 64-bit, click the required software to download into your system.
32 bit, 64 bit, download, software, xts software
Support
What are the contact Numbers to reach for any queries?
Support Call : 044 – 45630555
Investment Advisory : +91 95000 96262
Accounts : 044 – 4865 6582
Grievances : +91 95000 96262
Offline Service & Account Opening: 044-45630555
Smart Investing
Open Your Demat Account in within Minutes
Invest in equities, trade commodities, or grow with mutual funds – all in one
place with Maitra’s secure, user-friendly platform.
FAQs
Frequently Asked Questions
Maitra Wealth provides a range of stock broking and investment services, including trading in equities, commodities, currencies, mutual funds, and IPOs, along with Demat account services.
You can open a Demat account online through our website or mobile app. The process is simple and requires a few basic documents for verification.
Maitra Wealth offers affordable brokerage fees across various trading segments. We also provide zero brokerage on equity delivery trades. For detailed pricing, please refer to our pricing page.
Maitra Wealth uses advanced security protocols to protect your account and data. We are a SEBI-registered financial service provider and comply with industry standards for data security.
You can trade in multiple asset classes with Maitra Wealth, including stocks, commodities, currencies, and mutual funds.
Yes, our customer support team is available to assist you through phone, email, and chat. We aim to respond to calls quickly and provide timely assistance.
No, there is no minimum balance requirement for your trading account with Maitra Wealth.
Yes, Maitra Wealth offers a mobile app that allows you to trade anytime, anywhere. The app is available on both Android and iOS platforms.
You can fund your account through various methods, including bank transfer, UPI, and net banking. Instructions are available in the funding section of our platform.
Yes, we offer market insights, reports, and analysis to help you make informed trading decisions. Our resources are available on our website and app.
