Grievance Redressal
We are committed to resolving your concerns promptly. Please follow our 3-stage grievance redressal process below.
With Customer Service Team
For any complaints or grievances about your experience with Maitra Commodities, we provide multiple ways to connect with us. This includes a comprehensive knowledge base & FAQs.
You can reach out to us via email on support@maitracommodities.com, or via chat support on our app, on our social media channels, or you can also directly call and connect with our customer support.
It is our endeavor to offer you assistance to your satisfaction on your queries related to your experience with Maitra Commodities.
With The Compliance Officer
If you have any issue that is not resolved after 15 days from raising it, or if you are not satisfied with the response received, you may write to our Compliance Officer at compliance@maitracommodities.com.
Maitra Commodities Private Limited. Corporate Office:
Flat No:6, B R Complex, 2nd Floor, Old No:35 New No:33,
CP Ramaswamy Road, Alwarpet, Chennai-600018.
Please quote your Client Id, full complaint in detail, resolution provided, and date of submission of the complaint for faster resolution by the Compliance Officer.
With SEBI SCORES Portal
If you are still not satisfied with the resolution provided, you may approach the SEBI SCORES Portal to lodge your complaint. SCORES facilitates investors to lodge, follow up and track the status of their complaint from anywhere.
Filing Complaints on SCORES - Easy & Quick:
- Register on SCORES portal
- Mandatory details for filing complaints on SCORES:
- Name, PAN, Address, Mobile Number, Email ID
- Benefits:
- Effective Communication
- Speedy redressal of the grievances
* Please ensure that you have first approached Maitra Commodities and obtained a ticket id before filing on SCORES.